Enable iCloud Sync

We rely on iCloud to sync data. If the iCloud Sync option is disabled in the app, it means the app can’t access the Apple Account signed in to iCloud on your device for some reason (technically, we’re checking CloudKit account status via CKAccountStatus). To enable it, check the following:


iOS/iPadOS

  1. Turn on iCloud Drive (or the Documents & Data feature) for the Apple Account signed in to iCloud

    iOS iCloud Drive settings showing iCloud Drive enabled
  2. Go to Settingsyour nameiCloudShow All and make sure you check Expenses

    iOS iCloud app list with Expenses enabled
  3. Relaunch the app so it properly reflects the change

  4. In Expenses, open SettingsSync, then turn on iCloud Sync

  5. If you still can’t enable it, open Diagnostics in the same screen and check whether there is a warning or error related to iCloud or your Apple Account

    Expenses iOS settings with iCloud Sync enabled

macOS

  1. Turn on iCloud Drive (or the Documents & Data feature) for the Apple Account signed in to iCloud

    macOS iCloud Drive settings showing iCloud Drive enabled
  2. Go to System Settingsyour nameiCloudDrive or iCloud Drive and make sure you turn on Expenses.app

    macOS iCloud Drive app list with Expenses checked
  3. Relaunch the app so it properly reflects the change

  4. In Expenses, open SettingsSync, then turn on iCloud Sync

  5. If you still can’t enable it, open Diagnostics in the same screen and check whether there is a warning or error related to iCloud or your Apple Account

    Expenses macOS settings with iCloud Sync enabled

If it still doesn’t work, try the following:

  • Check Troubleshooting iCloud Sync
  •  Sign out of iCloud on your device and sign in to iCloud again
  • See if there is any error or warning for iCloud or your Apple Account
  • Check if parental controls, device management, or incomplete setup for two-factor authentication might deny access to Apple Account credentials
  • Restart your device or reinstall the app

If you still have questions, we're here to help. Please get in touch and we'll respond shortly.