Troubleshooting iCloud Sync

First, make sure the same Apple Account is signed in to iCloud on both iOS/iPadOS and macOS, that you have enough iCloud storage, and that you are using the latest version of the app. If it still doesn’t work, follow the steps below.

If you can’t enable iCloud Sync, see Enable iCloud Sync.

When Diagnostics shows a sync warning or error, address that first. Expenses uses the Diagnostics state to avoid advancing sync when iCloud changes could not be applied correctly.

If you recently edited the same sheet on more than one device, give iCloud a moment to finish. Expenses protects pending local edits, so it may skip an older fetched version of a record while your device still has a local save or delete waiting to sync.

iOS/iPadOS

  1. In Expenses, open Settings → Sync
  2. Make sure iCloud Sync is turned on
  3. Open Diagnostics and check whether there is any warning or error related to iCloud, your Apple Account, or sync status
  4. If Diagnostics shows an error, copy it before trying the next step
  5. Tap Force push all data to iCloud
  6. Tap Force fetch all data from iCloud
  7. Check whether the data is synced

If the data still looks stale after a recent local edit, wait a few minutes and repeat Force fetch all data from iCloud. Avoid deleting and reinstalling the app until you have pushed local data from the device that has the latest changes.

Expenses iOS sync settings showing force push and fetch options

macOS

  1. In Expenses, open Settings → Sync
  2. Make sure iCloud Sync is turned on
  3. Open Diagnostics and check whether there is any warning or error related to iCloud, your Apple Account, or sync status
  4. If Diagnostics shows an error, copy it before trying the next step
  5. Click Force push all data to iCloud
  6. Click Force fetch all data from iCloud
  7. Check whether the data is synced

If the data still looks stale after a recent local edit, wait a few minutes and repeat Force fetch all data from iCloud. Avoid deleting and reinstalling the app until you have pushed local data from the device that has the latest changes.

Expenses macOS sync settings showing force push and fetch options

Sometimes Apple’s systems are unavailable. Also check  the status page just in case.

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