Share Diagnostics

If sync isn’t working as expected, you can copy Diagnostics from the Sync settings and send it to us. Diagnostics helps us understand the current iCloud and sync state without asking you to describe every setting manually.


iOS/iPadOS

  1. In Expenses, open SettingsSync
  2. Open Diagnostics
  3. Tap Copy
  4. Send the copied Diagnostics details to us with a short note about what happened

macOS

  1. In Expenses, open SettingsSync
  2. Open Diagnostics
  3. Click Copy
  4. Send the copied Diagnostics details to us with a short note about what happened

Please include what you expected to happen, what actually happened, and whether the issue affects one device or multiple devices. If sync is stuck, also check Troubleshooting iCloud Sync.

If you still have questions, we're here to help. Please get in touch and we'll respond shortly.